Manage IT

Outsource IT support service to IPP Managed IT services to improve operations and cut on the operations’ expenses. IPP managed service providers (MSPs), can take responsibility for the entire or portions of a business’ IT systems, IPP MSPs may provide round-the-clock monitoring, issue resolution and reporting, and more as agreed upon in a Service Level Agreement (SLA). IPP IT Managed Service helps you turn your business growth and improving efficiency. IPP Managed IT support service delivers robust, resilient IT systems supportable to withstand cyber threats, keep confidential information secure and meet increasingly flexible working needs. IPP managed IT support performs on-demand services and bills the customer only for the work done.

We provide your business with unparalleled service and affordable Managed IT Support. With our dedicated commitment, fast response, simple solutions and exceptional service support; you run your business with a better IT service experience. IPP Managed IT Service offers proactive support designed to monitor devices and services for indicators prompted with an advance action to take in time to likely obstacles. From helpdesk support to patching and backups; we manage everything you might need to keep your IT infrastructure at peak performance.

IPP has experience and resource to help you make the transition to see the benefits of increased efficiencies, improved productivity and minimised downtime. IPP is an ISO Certified process-oriented company focus on-boarding process to ensure pain-free migration with assistance. We will create a partnership through extensive dialogue about what maintenance services are needed. Our no-obligation IT managed services assessment shall cover: A total cost of IT for your business operation, An audit of your current systems and Orientation on planning and complete on-boarding process. We will be explicit in SLAs to avoid scope creep. Include the reasoning behind services in SLAs as it will provide clarity later down the road if objectives begin to stray or become ambiguous. Clearly outline what IT wants from the IPP and try, as much as possible, to avoid broad goals that involve ambiguity. We will clearly define metrics to be utilized to determine a successful outcome, defined responsibility, escalation, reporting, and resolution.

OUR CAPABILITIES

IPP IT Managed Services takes IT support responsibilities, carry out periodic and quarterly checks and processes to keep your IT system to function efficiently.

Break/fix

Request upgrades, maintenance, or to resolve issues.

Cloud Servers

Take control, monitor, and maintain your cloud infrastructure.

Help desk

Provides information and technical support to end users.

Managed Security

Administration of Network & Security Installation and Maintenance Onsite Support.

Backup/Disaster Recovery

Business Continuity duplicating application software, local data, memory, and preferred settings.

Information technology

Storing, transmitting, creating, and using data through computing devices, networks & telecommunications.

IT channel

Provide platforms, products and services to end users by partnering with hardware and software vendors.

Platform-as-a-Service (PaaS)

Virtualized platform within a cloud environment
allows end users to develop and manage Internet applications.

OUR DIFFERENCE

24/7 MANAGEMENT

Unlimited Remote Support & Administration Issue Identification prompt remediation.

BUDGETING SUPPORT

Control and reduce costly network maintenance costs.

FAST RESPONSE TIMES

Proving enterprise-level monitoring and remote cloud services.

CUTTING-EDGE TECHNOLOGY

Robust network and IT infrastructure upgrade and update to minimise risks of downtime, viruses and crashes.

REVIEW & REPORTING

Regular reviews of performance, resilience, security and strategy.

RESOURCE OPTIMISATION

Increase computing resource allocation to address busy periods.

TEAM OF EXPERTS

Engineers well versed in the latest technologies, trends and demands.

THINK AHEAD

Advice on what you need to be planning from an IT department.